Privacy Policy

Last updated: November 21, 2024

Information We Collect

We collect information that you provide directly to us, such as when you fill out our contact forms, request price lists, or communicate with us via email or WhatsApp.

Contact Form Data

When you submit our contact forms, we collect:

• Email address
• Company name (optional)
• Product interests
• Estimated order quantities
• Delivery country
• Your message content

Website Usage Data

We use Google Analytics to collect information about how visitors use our website. This includes:

• Pages visited and time spent on each page
• Referring websites and search terms
• Browser type and device information
• Geographic location (country/region level)

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide price quotes
• Send you product information and catalogs
• Process and fulfill your orders
• Improve our website and customer service
• Comply with legal obligations

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes. We may share your information with:

• Service providers who assist in our business operations (e.g., email services, shipping companies)
• Legal authorities when required by law or to protect our rights
• Business partners with your explicit consent

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Regular security audits and updates
• Limited access to personal data on a need-to-know basis
• Secure data storage with backup procedures

Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Object to processing of your personal data
• Data portability (receive your data in a structured format)

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Specifically:

• Contact form data: Retained for 2 years for customer service purposes
• Order information: Retained for 7 years for tax and accounting purposes
• Marketing communications: Retained until you unsubscribe
• Website analytics data: Retained for 26 months

International Data Transfers

As a China-based company, your information may be transferred to and processed in China. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are used for:

• Website functionality and user experience
• Analytics and performance measurement
• Remembering your preferences

Third-Party Services

We use third-party services that may collect information about you:

• Google Analytics: For website analytics (see Google's privacy policy)
• Formspree: For contact form processing (see Formspree's privacy policy)
• WhatsApp Business: For customer communication (see WhatsApp's privacy policy)

Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Changes are effective immediately upon posting.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us: